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STBG Innovations

Careers · Customer relations

CRM Executive: Post-Sales and Documentation

Look after buyers once they book: paperwork, home-loan coordination and updates from the developer, until the keys are handed over.
  • Customer relations
  • Bengaluru
  • Full-time
  • 1–3 years in real estate CRM or documentation
Apply for this roleAll openings

About the role

Booking a home is only the start for our buyers. As CRM Executive you make sure the agreement, payments and loan paperwork move smoothly between the buyer, the developer and the bank, and that buyers always know what happens next.

You are also the person who organises the handover moments our team celebrates with buyers at the experience centres.

What you will do

  • Track every booking: application form, agreement for sale, payment schedule and receipts.
  • Coordinate with developer CRM teams and partner banks on home-loan sanctions and disbursements.
  • Send buyers clear updates on milestones and payment due dates by phone, WhatsApp and email.
  • Keep booking records and documents organised and up to date.
  • Plan gift and key handovers with the sales team and the developer.

What you need

  • 1–3 years in real estate CRM, home-loan processing or banking operations.
  • Careful with documents and numbers, and comfortable with Excel or Google Sheets.
  • Clear written and spoken English, plus Kannada or Hindi.

Good to have

  • Familiarity with RERA, agreements for sale and home-loan processes.

Life at STBG

What we offer

Recognition, room to grow, proper training and a team that celebrates together.

  • Recognition that is real

    Employee of the Month, Closures Award, Real Estate Champion, and quarterly Top Performer and Rising Star trophies, presented in front of the whole team.

  • Room to grow

    We promote from within and celebrate every promotion.

  • Training on every project

    Learn the projects, the developers and the Varthur–Sarjapur corridor on real site visits alongside experienced managers.

  • A team that celebrates together

    Office pujas, anniversaries, team lunches, and trips from the hills to Goa.

  • The STBG team in festive wear around a decorated puja altar at the office, one member kneeling in front
  • A team member receiving a framed certificate from a colleague in a blue suit, with “Best Employee of July Month” on the screen behind
  • Four men holding an oversized ceremonial key and a gift bag at the District25 experience centre
  • The STBG team posing together on a paved terrace with green hills behind
See the team in the gallery

How we hire

Four simple steps

  1. 1

    Apply online

    Send your details and CV in two minutes, from your phone or computer.

  2. 2

    A call from our team

    We call shortlisted applicants to talk about the role and your experience.

  3. 3

    Meet us

    An interview with our sales leadership at the office or an experience centre.

  4. 4

    Offer and joining

    We share your offer, agree a joining date and plan your first weeks of training.

Apply

Apply for CRM Executive

It takes about two minutes. Attach your CV if you have one handy; you can also send it later on WhatsApp.

Questions first? Ask us on WhatsApp
Your details
CV (recommended · PDF or Word, up to 5 MB)

Your experience, the projects or areas you know, and why you would like to join.

Your application and CV are stored securely and seen only by the STBG hiring team.

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